Terms & Conditions

Please read these Terms and Conditions carefully before using our website or services. By accessing or using any part of our site or engaging with our services, you agree to be bound by these Terms.

Services

We provide services including, but not limited to:

Social media management
Content creation
Branding and identity design
Feed curation and visual planning
Strategy and consultation

We reserve the right to modify or discontinue any service at any time without notice.

User Responsibilities

By using our services, you agree to:

Provide accurate, current, and complete information
Maintain confidentiality of account credentials (if applicable)
Use our services in a lawful and respectful manner
Not reproduce, duplicate, copy, sell, or exploit any portion of the services without express written permission

Payments

Payment terms will be clearly stated in your project proposal or invoice.
Full or partial payment may be required before services begin, depending on the scope of work.
Late payments may incur additional fees or delays in service delivery.
All payments are non-refundable unless otherwise stated in writing.

Intellectual Property

Unless otherwise agreed, all original content created by us (including designs, graphics, captions, templates, and strategy documents) remains the intellectual property of Soluna Social until full payment is received.

Once paid in full, clients are granted a non-exclusive license to use the materials for their intended business use. Resale or redistribution is not permitted without prior written consent.

Client Content

Clients are responsible for ensuring that any content (e.g., logos, photos, videos, copy) provided to us for use does not infringe on any third-party copyrights, trademarks, or legal rights.

We are not liable for the use of client-supplied content that violates intellectual property laws.

Confidentiality

We respect your confidentiality. Any sensitive business or account information shared during the course of our work will not be shared or disclosed to third parties, except as required by law or agreed upon by both parties.

Limitation of Liability

We are not liable for:

Any indirect, incidental, or consequential damages resulting from use or inability to use our services
Errors or delays caused by third-party platforms (e.g., Instagram, Facebook)
Business losses due to social media algorithm changes or platform outages

Our total liability for any claim arising from the services is limited to the amount you paid us for those services.

Termination

We reserve the right to terminate services or access to our website for violations of these Terms. Clients may also terminate a project with written notice. In such cases, fees for work already completed will still be due.

Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

Contact

If you have any questions about these Terms, please contact:

Soluna Social
Email: info.solunasocial@gmail.com